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Records Management
is the planning,
controlling, directing, organising,
training, promoting, and other managerial
activities involved with respect to records
creation, records maintenance and use, and
records disposition in order to achieve
adequate and proper documentation of the
policies and transactions of the creating
agency. Records Management also results in effective and economical
management of that agency's operations.

Records, for the purposes of Records Management, are all
documents, regardless of form, produced or
received by any agency, officer, or employee
of an institution or organisation in the
conduct of its business. Documents include
all forms of recorded information, such as:
correspondence, computer data, files,
financial statements, manuscripts, moving
images, publications, photographs, sound
recordings, drawings, or other material
bearing upon the activities and functions of
the institution or organisation, its
officers, and employees. A document becomes
a record when it is placed in an organized
filing system for use as evidence or
information. It becomes archival when
transferred to a repository for preservation
and research use.
ISO 15489 is the
International Standard for Records
Management. View it via the links on the
left. For help on implementing ISO 15489 see
Consultants
Records Management Consultants Archives Management Scanning FOI E-Records
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